Frequently Asked Questions - Farmshelf Home

Are you a business?

Click here for Farmshelf Business FAQs.

What is Farmshelf?

Farmshelf brings the farm home. Our newest Farmshelf unit is one Farmshelf three ways (home, business, education). Farmshelf makes it easy to grow produce where you live, work and eat. Our bookcase-sized farms are small enough to fit into your space and powerful enough to provide pounds of fresh produce every week. Yum!

What is the size of Farmshelf? 

The newest Farmshelf is 40.25”w x 21.5”d x 74.75”h which is smaller than the current size available to businesses.

What crops can I grow?

Farmshelf will offer a variety of leafy greens, herbs, edible flowers, and more. See what we’re offering now in our Crop Guide.

How long does it take the plants to grow?

Farmshelf takes you from seed to full plant maturity in four weeks. Most crops will continue to regrow weekly after each harvest.

How do I start growing?

There will be a monthly subscription of $89 which includes unlimited seed pods, nutrients, and Farmcloud remote monitoring. 

How much produce can I grow?

It will vary by crop, but you can expect 8 bunches of greens, 8 heads of lettuce, and 8 bundles of herbs per week.

What if I don’t have a green thumb?

No problem! There's an app for that. Our Farmshelf app guides you through the crop cycle and caring plan for all your plants. Farmshelf is designed to be easy for anyone to grow their own nutritious food. You simply add water (don’t worry, we tell you when and how much), insert your seed pods, and then harvest when the crops are mature. We take care of the rest through advanced monitoring of pH, nutrients, temperature, and more.  

Will it work anywhere?

Yes, all you need is a standard wall outlet, Wi-Fi network, and a controlled temperature room. The Farmshelf comes with lighting built-in, so proximity to a window is not necessary.  

What are nutrients and what are they made of? 

To put it simply, nutrients are plant food! The nutrients we use for Farmshelf are created from natural elements–providing the plants with the same nutrition that organic fertilizers would and the same spectrum of nutrients you’d find in natural soil. They come in a liquid form as part of your subscription and are ready to use.

What are the effects on the environment?

Farmshelf turns food miles into food feet by eliminating long shipping distances. The system uses 90% less water than traditional farming. There is no clamshell packaging. By harvesting only what you need, there should be very little food waste (now that's delicious).

Is Farmshelf sustainable?

Farmshelf reduces food waste and plastic packaging; you are growing and harvesting just what you need and using the produce where you are. Plus, while most fresh food is shipped across the country (in the US food travels an average of 1,500 miles), Farmshelf reduces the distance traveled from miles to feet. Farmshelf is a closed-loop hydroponic system that uses 90% less water than conventional farming. Each unit plugs into a standard wall outlet and uses custom, efficient LED lights.

Where is Farmshelf available?

Farmshelf is only available for preorder in the 48 contiguous U.S. states at this time. Keep up with us on our website or social media for availability updates.

What is the warranty?

Farmshelf has a 2 year manufacturer’s warranty.  In that time, any repair/replacement parts are included.  Depending on the nature of the repair, Farmshelf will ship parts to the customer and Farmshelf support will remotely guide the customer through installation, or we will dispatch a certified technician (at our discretion).  After 2 years, parts and labor are an additional fee. 

The warranty is voided if the system is resold or if the subscription is discontinued. 

What is the return policy?

Farmshelf customer support will go above and beyond to make sure that you have the best possible experience. Please be advised that this is a complex appliance with fans, pumps and running water. So while the noise will not be intrusive, it is not meant to be in an environment that requires total quiet. It also has LED lights that are illuminated 16-18 hours per day. While those lights can be dimmed at any time, plant growth will be affected if done excessively. We do not recommend putting this in an area that requires darkness beyond 8 hours per day. We want you to know everything upfront and expect you to have a wonderful experience if you will follow our instructions. We understand that Farmshelf will not be for everyone. If it our product and support are not to your satisfaction, we will honor a return as follows: 

Returns will be accepted if customer makes request in writing within 30 days of receipt of product.  The cost of product returned in good working condition will be refunded, minus the shipping cost of the carrier picking up the product and returning it to Farmshelf.  Prior to product getting picked up, customer will be provided with shutdown instructions and packing instructions and materials.  Customer is responsible for packing the product up safely for return shipping.  

If product is defective, and customer makes the issue known in writing within 30 days of receipt of product, a replacement will be processed.  

What if I already preordered a Farmshelf?

Thank you for your preorder! If you have questions, please reach out directly to readytogrow@farmshelf.com.

Received your Farmshelf and have questions?

Lettuce help. Contact support@farmshelf.com